Using Blogs to Create an Online Brand Personality

Growing businesses may find it challenging to continually provide on-going brand messaging regarding new products and services. Successful, fast moving companies often make adjustments on a daily basis to keep one step ahead of the competitive, and a well-written blog can breathe life into the direction that your company is headed. Blogs are the ultimate real-time brand messaging medium, allowing you to provide a comprehensive social media strategy utilizing your in-house blog, Twitter and Facebook to keep in touch with your loyal customers and potential clients.

Quality Content and Customer Communications

Traditionally, companies have relied upon occasional newsletters and events to make announcements to their customers.  Since every single industry is highly competitive today, it's important not only to stay ahead of your competition but to ensure that message is widely heard. Addressing customer requests and ideas on your blog is a great way to build a community – when customers feel linked to your brand; they are likely to remain loyal to your company as well as making recommendations to their friends.

Each element of your blog, from the design, type-face and the writing style is important. Blog posts not only allow you to target long-tail keywords in natural search, but also provide a written identity for your brand. If you're a consulting firm, establishing authority and a professional voice can help improve the reputation of your business, while a party planner may want to bring a tone of enthusiasm and excitement to each announcement. Crafting informative posts that your customers will want to read can help keep you in touch with your clients in an age of shifting loyalties.



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Posted under Web Marketing on June 19th, 2007 |

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About the author
Colin Receveur is a nationally recognized speaker, author, and dental web marketing expert who has pioneered the way dentists market themselves online for the past decade. Since incorporating in 2001, Colin has established a rock solid track record with his dentist clients and turned SmartBox into a stalwart of proven results for hundreds of dental practices.